MCC and the Power of Mobile Workforce Automation

Within the distribution industry, leading organizations are looking to the power of automation to create efficiencies across time, distance, and technology. Mobile solutions are providing them with more effective management of their distribution process once goods leave their warehouse, along with lower operating costs, improved worker productivity, and enhanced customer service. Meeting the challenges of reduced margins and increased customer demands, they are deploying solutions that also realize rapid and measurable ROI, as a result of streamlined transactions and greatly improved productivity.

MCC provides proven enterprise workforce automation solutions for companies that depend on mobile workers. Our solutions have been removing roadblocks to efficiency since 1984. Our depth of industry knowledge and technology expertise has provided insights and clarity to some of North America's most respected companies.

They benefits of our targeted solutions are experienced throughout an organization, providing:

Leverage Your Distribution Team with MCC Solutions

Your distribution team represents your company to your customers. Whether it’s comprised of your own employees or independent contractors, the mobile workers who prepare goods in your warehouse, drive your vehicles, and go the last and most important mile delivering your products are the “face” of your organization. Your customers depend on them to deliver what they need. You depend on them to deliver your exceptional value every single day.

MCC mobile workforce automation solutions equip each member of the distribution value chain with the tools they need to make the most of each customer encounter. With accurate information, the right goods, streamlined processes, and seamless communication, your team will present a confident, efficient face to your customers.

Proven Solutions for Real Benefits and Opportunities

With MCC workforce automation solutions, you will no longer lose sight of activities beyond the four walls of your business. You will gain unparalleled visibility into all your distribution processes, allowing you to capitalize on all opportunities to extend excellence in all areas. Using this foundation of knowledge and technological expertise, you’ll be able to ensure consistent customer service, meet customer needs in real time, more effectively manage and control your business, extend your IT investments into the field, capture new revenue opportunities through increased deliveries per day, and reduce the costs of doing business.

MCC understands that companies that depend on mobile workers have unique challenges. We take a collaborative approach, working closely with you to manage those challenges and develop complete, practical solutions.

With MCC mobile, back office and warehouse solutions, your business will benefit from:

Increased productivity
Improved mobile worker productivity comes from eliminating paper-based processes and costly errors. Whether it’s automated picking and packing or managing delivery procedures with electronic forms, these faster and more accurate processes boost productivity. MCC’s ability to cascade industry-leading best practices and improved process flow for time-sensitive and complex transactions makes a critical difference to your bottom line.

Rapid and measurable ROI
MCC has the knowledge and experience to provide a proven solution for distribution that delivers a rapid and measurable return on your investment. Many of our customers have achieved their ROI in less than six months, through improved profitability by streamlining delivery and fleet operations, more effectively managing routes, tracking work progress, people, and vehicles, reducing costly errors by having delivery accuracy and electronic proof of delivery, offering superior service at a lower cost, and capturing more profitable revenue per worker per day.

Improved visibility and service
MCC solutions automate critical customer and field processes into the field, extending your view of the effectiveness of your business and your workforce. With that visibility, you can make informed decisions on how to proactively improve response time and service levels and build your competitive advantage.

Secure, advanced solutions
We offer a highly secure platform based on advanced wireless technologies for field service across key industries. MCC extends critical enterprise systems to your mobile workers and their vehicles. Our solutions operate over any wireless network and on a full range of Microsoft Windows CE hardware devices. In addition, we have in-cab solutions and portable kits. You can have confidence that what you choose will work best today, while gaining the power of expansion tomorrow.

Deploying the right mobile workforce automation will improve performance to boost overall profitability and customer retention.

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