MCC :: Industry Expertise

Uniform Industry: Details Make the Difference

This complex service industry outfits hundreds of thousands of people in public and private organizations across North America. Maintaining customer satisfaction requires the ability to accurately process orders, and deliver and accept returns of multiple garments with varying characteristics every day. Industry leaders are looking to more effective service delivery and technology innovation to set themselves apart from their competitors.

MCC and the Power of Automation

With over 20 years experience developing complete, practical mobile workforce automation solutions, MCC is uniquely positioned to provide the insights and clarity that uniform service providers require.

MCC’s mobile workforce solution provides:

Dramatic improvement of customer service through electronic work order process flows and delivery/returns validation
Labor savings and reduction of costly errors by the elimination of paper-based processes and redundant data entry
Critical management visibility and improved executive planning with access to accurate customer information and work order progress
Improved service revenue and bottom line profitability

Why Choose MCC?

Our proven solution reflects our more than 20 years experience developing customized workforce automation solutions. MCC’s solution brings together mobile communications with route accounting, scheduling, uniform industry-specific work order process flows, order validation and proof of delivery through electronic signature capture, on-the-spot invoicing, inventory management, driver navigation support, vehicle tracking, and more.

Companies deploying MCC’s solution experience a rapid and measurable ROI, often in less than six months, as a result of:

Simplified, highly accurate order-taking and invoicing process
Improved accountability by monitoring and verifying deliveries with signature capture and time/date-stamped transactions
Dramatically improved cash flow through accurate orders, deliveries, and invoice validation
Enhanced customer service by managing deliveries and providing timely responses to service needs with driver instructions and messages displayed by route or customer
On-board navigation support to assist drivers in their daily route management, reducing costs of unnecessary travel and inefficient routes

A rapid and measurable ROI is a reality for Uniform Services with MCC’s Mobile Solution.

Contact us for more information.