Retail
and Merchandise Order Processing: “May
I take your order?”
Businesses with remote
sales forces taking and processing orders at customer locations
rely on these employees to accurately capture order information,
transfer it to headquarters, and deliver based on customer needs.
It is a highly paper-intensive industry, with high turnover. Staff
in the field must skillfully manage a territory, often with limited
technological support that, in turn, limits management’s
visibility into field operations.
Mobile workforce automation is providing top competitors with the
tools and efficiencies they need to:
- Improve remote worker productivity of
order and payment processing
- Reduce costs by increasing order
accuracy
- Increase customer satisfaction through efficient order
tracking and invoicing
- Improve visibility and superior customer
service through wireless communications
Why Choose
MCC?
Since 1984, MCC has been providing insights and clarity for some
of North America’s most recognized organizations. Our proven
solution brings together wireless communications and route management,
work process tracking, order and payment process flows, order validation
through electronic signature capture, inventory transaction management,
and more.
You’ll benefit from:
- Increased order accuracy and remote worker
productivity through electronic order and payment processing
flows that capture order, customer, and payment information
- Reduced
cost of errors by way of paperless deliveries
Improved cash flow through electronic signature order validation
- Enhanced
customer service through order tracking and tracing
- Improved
overall worker productivity with route management
- Integrated
order management to back office through electronic data and elimination
of manual data entry
- Improved visibility into field sales operations
and ability to rapidly respond to customer issues based on factual
data
A rapid and measurable ROI is a reality
for Retailers and Merchandisers with MCC’s Order Processing
Solution.
Contact
Us for more information.
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