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Retail and Merchandise Order Processing: “May I take your order?”

Businesses with remote sales forces taking and processing orders at customer locations rely on these employees to accurately capture order information, transfer it to headquarters, and deliver based on customer needs. It is a highly paper-intensive industry, with high turnover. Staff in the field must skillfully manage a territory, often with limited technological support that, in turn, limits management’s visibility into field operations.

Mobile workforce automation is providing top competitors with the tools and efficiencies they need to:

  • Improve remote worker productivity of order and payment processing
  • Reduce costs by increasing order accuracy
  • Increase customer satisfaction through efficient order tracking and invoicing
  • Improve visibility and superior customer service through wireless communications

Why Choose MCC?

Since 1984, MCC has been providing insights and clarity for some of North America’s most recognized organizations. Our proven solution brings together wireless communications and route management, work process tracking, order and payment process flows, order validation through electronic signature capture, inventory transaction management, and more.

You’ll benefit from:

  • Increased order accuracy and remote worker productivity through electronic order and payment processing flows that capture order, customer, and payment information
  • Reduced cost of errors by way of paperless deliveries
    Improved cash flow through electronic signature order validation
  • Enhanced customer service through order tracking and tracing
  • Improved overall worker productivity with route management
  • Integrated order management to back office through electronic data and elimination of manual data entry
  • Improved visibility into field sales operations and ability to rapidly respond to customer issues based on factual data

A rapid and measurable ROI is a reality for Retailers and Merchandisers with MCC’s Order Processing Solution.


Contact Us for more information.

 

 

   
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