Solid
Waste and Recycling: A New Customer Focus
Following an active period of mergers
and acquisitions, the waste industry has segmented into a relatively
small set of large players and a number of small ones. Competition
is fierce in this labour- and equipment-intensive industry. Yet despite
its operational complexity, the waste collection and disposal business
is largely a customer service business. Increasing customer demands,
combined with intensifying pressure to cut costs and boost profitability,
are prompting industry leaders to seek sophisticated, practical means
of enhancing service and the bottom line.

MCC and the Power of Automation
Leaders in the solid waste and recycling management business are
turning to mobile workforce automation to help them increase profitability,
increase revenue, gain operational efficiencies, and improve customer
service. MCC solutions are providing them with the deep knowledge
they need – of their business and their customers – to
revolutionize their processes. They are achieving rapid and measurable
ROI, often in less than 6 months, as a result of:
- Increased driver productivity
through standard waste industry business processes and electronic
data capture of critical waste collection measures
- Simplified
and accurate route accounting
- Dramatically improved service levels
through real time dispatching
- Automated scheduling
- Enhanced responsiveness to issues
Industry Leaders Choose MCC
Top competitors in the solid waste and recycling business choose
MCC to bring new insights and clarity to their business processes.
They know that MCC has 15 years
experience in the commercial industrial solid waste and recycling
industry. In that time, we have helped some of North America’s
largest operators with solutions tailored to their needs.
With MCC’s proven mobile
distribution solution you can:
- Gain critical visibility
into waste distribution and more efficiently manage fleet operations
- Increase
revenue and profitability through the ability to accurately
measure lift by lift, using process controls, weights, and measures
to accurately manage haulage and customer rates
- Reduce hours per haul
through accurate routing and scheduling
- Meet customers’ changing
demands through real time communications
- Increase worker productivity
through waste transportation industry best practice process
flows and electronic information capture
Mobile solutions are driving
customer satisfaction levels to new heights.
Find
out how in our Resource
Center.
MCC mobile distribution solution for Solid Waste and Recycling
|