Managed Services
MCC Managed Services is designed for companies that prefer
to rely on their solutions partner to fully manage their mission-critical
technology deployments, in order to better concentrate on their core
business. This approach allows them to focus on their strategic direction,
while at the same time strengthening their overall competitiveness
and bottom line through the increased management efficiency and effectiveness,
lower costs, access to skilled resources, innovation, and higher service
levels provided by their technology solutions.
MCC Managed Services is our elite service bundle. It
provides:
- Low risk, single touch point for assured success
- Fully MCC-backed
solution
- Structure that qualifies it as an operating expense vs.
capital request
MCC’s full suite of managed services includes:
- 24x7
Technical Assistance Center
- Trouble Ticket Management, Escalation
Reporting
- Hosting Services
- Software and Maintenance
- MCC Hardware
- Local Sparing
- Implementation Services
- Change Management Consulting Service
Depending on individual business requirements, MCC will lead strategic
partners in the deployment of additional hardware and airtime.
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